We’re Here To Help
There Are No Stupid Questions

You’ve Got Questions; We’ve Got Answers.

We strive to make life simple at Avant. Here you’ll find answers to frequently asked questions related to rent, utilities, amenities, and more. Have a question that isn’t answered on this page? Don’t hesitate to contact our friendly staff! We’re here to help.

General FAQ
Leasing FAQ

Are utilities included?

All utilities are included in the rent with the exception of Hydro.

I’m not a student, can I still live here?

Absolutely! We lease to students and non-students alike!

Is parking included?

Parking is not included in the rent, it is a separate lease/agreement and are leased on a first come first serve basis.

My appliances are not working, what do I do?

Please reference our resident academy videos here.

What is a lock-out fee?

We understand life happens and sometimes you may forget or lose your key.

Locked out service is charged at $50 plus HST and a replacement key is $25 and $50 for the fob.

*Office hours are 8AM-6PM, Monday-Friday

Something is broken or damaged in my suite, what do I do?

Please enter a maintenance request, through your resident portal.

Can I see what you are withdrawing from my account and what I owe?

You are able to see a breakdown of your file with us in your resident portal.

How long are your leases?

Our leases are one full-year in length, beginning in September, and ending in August the following year.

My lease is up, what are my options?

You can choose to renew for another fixed term one year lease, or move to a month to month lease. A fixed-term tenancy means you have an agreement to live in a unit for at least a certain length of time. The agreement is called the lease, and the length of time is called the term. In our case, month to month means after August 31st if you would like to leave you will need to provide a written 60 days’ notice. You do not have to sign an extension lease but if you would like to be on a fixed lease we can provide you with one.

Can I break my lease?

You can break your lease early if you fall under these conditions:

  • You and your landlord agree
  • You assign the tenancy (and the unit) to someone else
  • The Landlord and Tenant Board issues an order ending the tenancy agreement early
  • You are a victim of sexual or domestic violence
  • You entered into a tenancy agreement with your landlord on or after April 30, 2018, the landlord did not use the standard lease tenancy form and you sent a written demand to the landlord to provide you with the proper standard lease form.
What is included in the rent?

Our rental amounts include: Fully furnished units (bed, dresser, closets, private bathrooms, kitchenettes, etc), WiFi service, and free access to the community amenities (gym, study rooms, etc).

Why has my rent increased?

The rent for a unit can be increased 12 months after a resident first moved in or 12 months since the resident’s last rent increase. The rent increase guideline is based on the Ontario Consumer Price Index (CPI), which is calculated monthly by Statistics Canada. The 2021 increase is 1.2%

What is an N11?

An N11 is a document you sign to officially end your tenancy with Varsity at the end of your fixed term lease, or once 60 days notice have been given if you are on a month-to-month lease.

Please note, by signing an N11 document (Mutual Notice to Terminate) you give Varsity the right to lease out your unit on the date agreed upon in your N11.

Do you have accessible units?

Yes, we do have accessible units, they are available upon request!

How Do I Register for RentCafe?


EVERYTHING YOU EVER WANTED TO KNOW ABOUT LEASING BUT WERE TOO AFRAID TO ASK:

Your home at Avant Living is cared for by Varsity Communities in partnership with the Condominium Corporation. Here’s how we divide responsibilities.

Avant Living

Responsible for:

  • Leasing
  • Renewal Inquiries
  • Potential Clients
  • Rent Inquiries
  • Maintenance in Unit
  • Housekeeping
  • Questions About Your Account
  • Overdue Items and Collections
  • Management
  • Lockouts
  • New Key Purchases
  • Parking Passes
  • Mail Keys

Condo Corporation

Responsible for:

  • Luxer One & Snaile
  • Lockers
  • Intercom System
  • Parking Enforcement
  • Maintenance Outside Unit
  • Common Areas & Shared Facilities Including Lounge, Party Room, and Gym
  • Community Wi-Fi