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We’re Here To Help
There Are No Stupid Questions

You’ve Got Questions; We’ve Got Answers.

We strive to make life simple at Avant. Here you’ll find answers to frequently asked questions related to rent, utilities, amenities, and more. Have a question that isn’t answered on this page? Don’t hesitate to contact our friendly staff! We’re here to help.

General FAQ
Leasing FAQ

Are utilities included?

All utilities and WIFI are included in the rent.

Is parking included?

Parking is not included in the rent, it is a separate lease/agreement and are leased on a first come first serve basis.

My appliances are not working, what do I do?

Please reference our resident Resident Handbook and video guides here for information on how to use your appliances, submit maintenance requests and more.

What is a lock-out fee?

We understand life happens and sometimes you may forget or lose your key.

Locked out service is charged at $50 plus HST and a replacement key is $25 and $50 for the fob.

*Office hours are 9AM-5PM, Monday-Friday

Something is broken or damaged in my suite, what do I do?

Please submit a maintenance request via ResidentPortal. For information on how to submit a maintenance request, please refer to our video guides.

Can I see what you are withdrawing from my account and what I owe?

You are able to see a breakdown of your ledger via ResidentPortal, including a history of your transactions.

Do we have a meal plan?

We do not offer meal plans, as every unit comes with a fully equipped kitchen. Our residents enjoy the freedom of cooking their own meals, which typically saves them money throughout the semester.

How does roommate matching work?

We use a roommate matching software called RoomSync – a cross-platform roommate matching solution to help residents find their perfect roommate.

The RoomSync app uses a fun, interactive browsing format where users will swipe through potential roommate profiles, swiping left to skip and right to like. If two users mutually swipe right, they are notified that they’re “Sync’d” and are promoted to get to know each other better.

Registration emails for future Avant residents are sent out in late July/early August. Those who choose to not participate will be matched based on gender. For more information on the RoomSync platform, please click here.

Already have a roommate in mind? Even better! Invite them to apply to your roommate group under the Roommates section of the application page.

Is there A/C in the building?

While all of our amenities are air conditioned, the apartments are not. However, residents are more than welcome to bring their own fans or portable A/C units to keep cool in the summer months.

How long are your leases?

Our leases are one full-year in length, beginning in September, and ending in August the following year.

Can I break my lease?

You can break your lease early if you fall under these conditions:

⦁ You and your landlord agree

⦁ You assign the tenancy (and the unit) to someone else

⦁  The Landlord and Tenant Board issues an order ending the tenancy agreement early

⦁  You are a victim of sexual or domestic violence

⦁  You entered into a tenancy agreement with your landlord on or after April 30, 2018, the landlord did not use the standard lease tenancy form and you sent a written demand to the landlord to provide you with the proper standard lease form.

What is included in the rent?

Our rental amounts include:

⦁  Fully furnished units (bed, dresser, closets, private bathrooms, kitchenettes, etc)

⦁  High-speed WiFi

⦁  All utilities

⦁  Free access to community amenities (cafe lounge, gym, study rooms, etc).

Why has my rent increased?

The rent for a unit can be increased 12 months after a resident first moved in or 12 months since the resident’s last rent increase. The rent increase guideline is based on the Ontario Consumer Price Index (CPI), which is calculated monthly by Statistics Canada.

What is an N9?

An N9 is a document you sign to officially end your tenancy with Varsity at the end of your fixed term lease.

Please note, by signing an N9 document (Mutual Notice to Terminate) you give Varsity the right to lease out your unit on the date agreed upon in your N9.

Do you have accessible units?

Yes, we do have accessible units! They are available upon request.

I’m going home for the summer! Can I sublet my apartment?

We do allow our residents to sublet their apartments. It is fairly easy to find a subtenant for the months you are away, as accommodation downtown Toronto is always popular! For security purposes, we do charge a $250 sublet screening fee.


EVERYTHING YOU EVER WANTED TO KNOW ABOUT LEASING BUT WERE TOO AFRAID TO ASK:

Your home at Avant Living is cared for by Varsity Communities in partnership with the Condominium Corporation. Here’s how we divide responsibilities.

Avant Living

Responsible for:

  • Leasing
  • Renewal Inquiries
  • Potential Clients
  • Rent Inquiries
  • Maintenance in Unit
  • Housekeeping
  • Questions About Your Account
  • Overdue Items and Collections
  • Management
  • Lockouts
  • New Key Purchases
  • Parking Passes
  • Mail Keys

Condo Corporation

Responsible for:

  • Luxer One
  • Storage Lockers
  • Intercom System
  • Parking Enforcement
  • Maintenance Outside Unit
  • Common Areas & Shared Facilities Cafe Lounge, Games Room, and Gym
  • Community Wi-Fi